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What Is Instinct's Yearly Transaction Volume?

Noah Shinn says Instinct is still running an invite-only program and is quite early, but the platform is approaching over a billion dollars a year in transaction volume. On a very small user base there is already over a billion dollars a year transacting, and 50 percent of that volume is travel.

A person still books by going onto one restaurant site, clicking through, and entering two people and a time. Arrive too late and the table is gone, because reservations have been first come, first serve. An agent can theoretically check every five seconds, and not only at one favorite restaurant. The check can cover every site, for every restaurant, in every major city. Partnerships are still to be released, and Instinct is reinventing the reservation system in that one category because it matters to users. A user wants the table for a birthday, an anniversary, or a friend coming in from out of town, and the agent can tell the restaurant that a spouse's 30th birthday is a special event. A restaurant wants special occasions rather than a local who takes a table once a night with no special event, and can prioritize birthdays, major decade birthdays, or major anniversaries. The ability to match what the restaurant wants with what the user wants will result in more special events with an actual spot, and a better audience of special occasions for the restaurant.

In his view, the same case applies to a lot of the major travel agencies. People not yet on Instinct still use travel agencies to book hotels or flights. Travel alone is 50 percent of transaction volume through the platform.

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Transcript

Noah Shinn - Building Instinct: The Personal Agent ·

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More from this episode

  1. What Is the Instinct Personal Assistant?Noah Shinn runs Instinct, a company he started about a year ago to build a personal assistant.
  2. How Does Instinct Cancel Unused Subscriptions?Noah Shinn says users can connect bank accounts to Instinct so it scans transactions and subscriptions, cancels ones they do not use, and reports the savings.
  3. What Is Instinct's Trusted Person Network?Noah Shinn describes Instinct's trusted person network as a private link between two users so their agents can find a meeting time and book it.
  4. How Does Instinct Plan a Night and One Uber?Noah Shinn says six friends on Instinct's Trusted Network share one Uber after Instinct plans the night and the pickup route. The usual version is a chore.
  5. How Long Does It Take to Trust an AI Agent With a Credit Card?Noah Shinn says users take several weeks to trust Instinct with a personal credit card.
  6. Why Does Noah Shinn Refuse to Build an Ad Model for Instinct?Noah Shinn refuses to build an ad model because Instinct should not steer people into purchases or subscriptions they do not want.
  7. How Did Five Invites Grow Instinct With No Ads?Noah Shinn believes Instinct is growing about 10 or 11 percent day over day, and marketing spend so far is $0.
  8. Why Is Safety Instinct's Hardest Problem?Noah Shinn calls safety the most important problem while building Instinct.
  9. Why Will All Software Collapse Into One Interface?Noah Shinn says all of software is going to collapse into one very easy interface because people are tired of a new application for every need, and a simpler…
  10. Why Is Instinct Called Instinct?Noah Shinn liked Instinct as a name for many reasons.
  11. Why Is Instinct So Capital Intensive?Noah Shinn says Instinct is capital intensive because compute costs are high while Instinct tries to reach billions of people on the planet every day at a…

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