What Increases Happiness at Work the Most?
Lenny Rachitsky says the strongest lever for happiness at work is the manager. A manager is the one thing a company can actually change to increase people's happiness at work right now, and most people's managers are not good. Taking care of managers is where the leverage sits, while the wider AI shift is much harder to do much about.
Molly Graham calls the trend inside bigger companies to cut whole management layers a huge mistake that will hurt over the long term. There is no sign that management matters less. If anything, management matters more. The efficiency and the cost savings are real, and they come with costs nobody can predict. A great manager makes people feel seen and supported and helps them sort out the mess they are in. People who have had a great manager rarely wish they had no manager. People stuck with a bad manager often feel the person is useless, in the way, or a wall. Hold on for dear life when a good manager shows up: a career only brings a couple of them, and the number to expect is two.
The grief, loneliness, and burnout sweeping through the tech industry right now | Molly Graham ·