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Back to How to Get People to Say Yes | Ryan Serhant, with Ryan Serhant.

How Does Ryan Serhant Sell the Dream First?

On the show, the first move is the two Cs: find something in common and give a compliment. The goal is to disarm the other person. People like compliments, even when they say not to sell them. Common ground is often the house, the street, a job, a birthday, or an astrological sign.

Next is the question game. Never ask a question someone can answer with no. Ask questions and let people talk. Adults, especially men, love the sound of their own voice. Let them talk, learn about them, find more in common, and talk about everything but the sale.

The closing method is CODO, close on day one. Lay out how the work goes and what happens next, so making a friend does not leave the next steps unsaid, and so time is not wasted. A lot of people like to waste time. The pace depends on the asset, the price, the location, the interest, the activity, and the stage being set. Some products sell themselves because they are beautiful and well priced, and the art is who to sell to. When a product is incredibly overpriced and no one wants it, the sale comes down to experience: sell the lifestyle, the opportunity, and the dream. People who are terrible at sales try to sell the bed, then the dream someone can have in it. Sell the dream first, the bed second.

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Transcript

How to Get People to Say Yes | Ryan Serhant ·

The Knowledge Project with Shane Parrish

More from this episode

  1. Why Does Ryan Serhant Act Like His Future Self?On the show, fake it till you make it implies lying, and lying is the worst thing for an independent contractor, an entrepreneur, or anyone who has had to sell.
  2. Why Did Ryan Serhant Leave His Own Showing?Ryan Serhant left the people booked for his next showing in the apartment because people want what they cannot have.
  3. Should I Act Like My Future Self?"Don't act like the person you used to be. Act like the person you're going to become."
  4. How Did Ryan Serhant Shrink His Meetings?Ryan Serhant wakes up and writes that he is the CEO of his own bank of time. He has a thousand fresh dollars and has to use them wisely.
  5. Why Does Ryan Serhant Let the Other Side Win?On the show, ego kills more deals than anything. It kills more careers and more relationships too.
  6. Why Did Ryan Serhant Split His Day in 2013?Ryan Serhant split the workday in 2013 into building the brand, expanding the business, sales, and doing the work.
  7. How Did Ryan Serhant Turn YouTube Tours Into Building Deals?Ryan Serhant says the most valuable asset in any business is distribution.
  8. Why Does Ryan Serhant Treat Winning as Responsibility?On The Knowledge Project, Ryan Serhant divides success into micro success and macro success. He counts the conversation itself as a success.

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