Smash Notes

Back to Deel Head of Product on How AI Agents Do the Work of 600 Employees and Added $140M in New Revenue Without Hiring | Aaron Goldsmid, SVP of Product, Deel, with Aaron Goldsmid & Carlos Gonzalez de Villaumbrosia.

How Does Deel Grow and Stay Profitable?

Aaron Goldsmid says Deel grows and stays profitable by pairing real product market fit with unit economics done up front, then building beside a customer who is already buying.

Companies usually pick one side of a split: grow faster or become profitable. Deel asks for the unit economics even when a product is wildly inefficient right now, and whether the work will become efficient later. A large services arm and an operations arm sit next to the software. In software, the habit was belief that scale alone would make a product profitable. Deel always did the math. Starting with a customer makes profit hard to miss, because nothing is built in anticipation of a buyer. The team finds a customer and builds with them, so the first buyer is the market validation. The same path is much harder at the enterprise level. It works with SMB and mid-market buyers who will take the journey. Building along with them produces something people are going to buy, and the result can be profitable.

Cycle speed is the next lever. Deal speed is one of Deel's core tenets. Enough math, even while a product is inefficient in the moment, supports conviction that it will become efficient. Growth happens with customers, so the work is never a search for revenue. Revenue is already attached, and the open question is how fast the cycle can turn. Deel often has customers for a product before building starts. A generational shift in how people think about global work, between COVID and expansion, is the tailwind under the fit.

Transcript

Deel Head of Product on How AI Agents Do the Work of 600 Employees and Added $140M in New Revenue Without Hiring | Aaron Goldsmid, SVP of Product, Deel ·

The Product Podcast

More from this episode

  1. How Do Two-week Reviews Keep Deel Product Teams Aligned?Aaron Goldsmid says a business review every two weeks keeps product, engineering, and design from diverging for longer than two weeks.
  2. How Does Deel Get Data Without Waiting for a Meeting?Aaron Goldsmid looks after Deel's data organization, where semantic layers and small AI analysts answer a data question without a ping.
  3. How Does Deel Train Its Compliance Model?Aaron Goldsmid says Deel trains small language models on a wiki built from the company's own compliance knowledge.
  4. How Did Deel AI Agents Add $140 Million in ARR?Aaron Goldsmid says the figure Carlos cites, over $140 million in ARR from AI optimizations, the equivalent of the work of 600 people now done by agents, came…
  5. What Part of a Job Should an AI Agent Replace?Aaron Goldsmid says an agent should replace the worst part of a job, the chores that add no value and still have to get done, not the job itself.

People

More answers like this

The other side

More with Carlos Gonzalez de Villaumbrosia

Related episodes

Plays from this note through the rest of the episode.

Weekly highlights

One letter a week.

The notes worth hearing, with the minute they were said.