Smash Notes

How Can You Build a Successful Community

Community building comes down to shared ownership. It’s best to figure out what to do with your customers rather than do for them. Wang, the founder of Insta Pot, has created a collaborative and creative approach with his customers.

Get Together · Instant Pot CEO Robert Wang on how his small pressure cooker company cultivated a rabid community of "Potheads." · at 2:12 · ·Transcript

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