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Back to How a 19-year-old intern built the growth engine behind this $2B AI company | Hector Serrano, with Hector Serrano.

Should SaaS Companies Pay Creators a Cut of Ad Spend?

Hector Serrano says a SaaS company should pay creators a cut of the ad spend their video drives, not a flat fee, and should put a floor under that pay so a new creator is not working for nothing.

Commission alone is a bad start. A person who makes 30 videos and earns about a hundred dollars gets demoralized, and the best creators are the ones who stay long enough to learn what works. Wispr Flow uses what he calls a smart retainer. The deal might be 25 videos for $1,500 if the quota is hit. Earn $500 in commissions and the company adds $1,000. Earn $3,000 and the creator keeps the commission, with no retainer on top. The first months often sit under that line. Three or four months later the same people are living on commission, and the brand is paying them only for videos that perform.

For a freemium SaaS product the cut is a share of ad spend, because a purchase is hard to pin on one ad and can take a week or two. A physical product, where the sale is easy to trace, can pay a share of sales instead. The upside is uncapped. Wispr Flow is not paying $50 or $100 for a video, or $1,000 for the month. Creators in the program make about $13,000 a month, some with only 1,000 or 2,000 Instagram followers. He also stopped sending a long brief of required hooks and banned lines. A ten-page rule sheet takes away the creative reason they were hired.

Transcript

How a 19-year-old intern built the growth engine behind this $2B AI company | Hector Serrano ·

Lenny's Podcast: Product | Career | Growth

More from this episode

  1. When Should a SaaS Company Start Running Ads?Hector Serrano says a SaaS company should turn paid ads on early, once the product is already growing by itself. Wispr Flow's pace came from the product.
  2. What Is Organic User-generated Content?Hector Serrano says organic user-generated content is a group of creators who film a product and post the videos on their own TikTok or Instagram accounts…
  3. How Many Creator Ads Does Wispr Flow Launch a Month?Hector Serrano says Wispr Flow launches about 500 to 600 creator ads every month.
  4. What Makes a Good Marketing Hire?Hector Serrano says a good marketing hire is a hardworking person who has grown an account and made content, not the best grades or the best school.
  5. Why Should Founders Hire Young People for TikTok?Hector Serrano says a 30 or 40-year-old founder does not understand what an 18-year-old in Discord chats, or scrolling Instagram and TikTok every day, already…
  6. How Did Hector Serrano Join Wispr Flow at 19?Hector Serrano joined Wispr Flow three days after he turned 19, and three days after he quit Division I soccer.
  7. How Do You Find Creators to Make Your Ads?Hector Serrano says a new brand should not wait for the best creators to apply. On Trybe, a company with no history is easy to skip.
  8. Why Do Ugly Ads Work for Technical Buyers?Hector Serrano says a technical buyer should not be sold by an 18-year-old who is not technical. User-generated ads are not college kids with a camera.
  9. Why Do Meta Ads Burn Out Faster Now?Hector Serrano says a Meta ad at Wispr Flow's spend is often finished once it has spent about $100,000, and that can take a month or just two or three weeks.
  10. Why Do Unknown Creators Beat Influencers in Ads?Hector Serrano says a creator with almost no following is often a better ad than a famous influencer.
  11. Why Are the Best Marketers Allergic to AI?Hector Serrano says the best marketers are allergic to AI because the ad a person actually sees should still be made by people.
  12. How Does a Founder's Story Make Paid Ads Cheaper?Hector Serrano says a founder who tells a compelling story makes paid ads cheaper.
  13. Why Does a Bad Thumbnail Hide a Great YouTube Video?Hector Serrano says the YouTube team matters more than the quality of the video.

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