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Back to How a 19-year-old intern built the growth engine behind this $2B AI company | Hector Serrano, with Hector Serrano.

What Makes a Good Marketing Hire?

Hector Serrano says a good marketing hire is a hardworking person who has grown an account and made content, not the best grades or the best school. He and an intern, Tobin, both became strong marketers at Wispr Flow and did not look alike on a resume. He had a 2.5 GPA and played Division I sports. Tobin had a 4.0 and went to Waterloo. Tanay and Daniel hire for culture, for whether the person is a good human, and for one or two real signals, then they give that person time to fail. His own first seven months were messy. The team let him keep testing as long as he was learning.

The bar is plain. Has this person grown a following to at least 10,000 or 15,000, and have they made content so they understand creators? A small audience is evidence they know consistency, trends, editing, and filming. Instagram is a stronger signal than TikTok. TikTok followers can come from low-effort posts, and the people who follow an Instagram account are a better sign. YouTube counts too. Someone who can crack Instagram and YouTube can crack other platforms, especially if they are young. He had about 500 followers on X. Two weeks after he started posting there, he had about 18,000. Video is the harder skill. Sitting down to film is a different job from writing a short post.

Transcript

How a 19-year-old intern built the growth engine behind this $2B AI company | Hector Serrano ·

Lenny's Podcast: Product | Career | Growth

More from this episode

  1. When Should a SaaS Company Start Running Ads?Hector Serrano says a SaaS company should turn paid ads on early, once the product is already growing by itself. Wispr Flow's pace came from the product.
  2. What Is Organic User-generated Content?Hector Serrano says organic user-generated content is a group of creators who film a product and post the videos on their own TikTok or Instagram accounts…
  3. How Many Creator Ads Does Wispr Flow Launch a Month?Hector Serrano says Wispr Flow launches about 500 to 600 creator ads every month.
  4. Should SaaS Companies Pay Creators a Cut of Ad Spend?Hector Serrano says a SaaS company should pay creators a cut of the ad spend their video drives, not a flat fee, and should put a floor under that pay so a…
  5. Why Should Founders Hire Young People for TikTok?Hector Serrano says a 30 or 40-year-old founder does not understand what an 18-year-old in Discord chats, or scrolling Instagram and TikTok every day, already…
  6. How Did Hector Serrano Join Wispr Flow at 19?Hector Serrano joined Wispr Flow three days after he turned 19, and three days after he quit Division I soccer.
  7. How Do You Find Creators to Make Your Ads?Hector Serrano says a new brand should not wait for the best creators to apply. On Trybe, a company with no history is easy to skip.
  8. Why Do Ugly Ads Work for Technical Buyers?Hector Serrano says a technical buyer should not be sold by an 18-year-old who is not technical. User-generated ads are not college kids with a camera.
  9. Why Do Meta Ads Burn Out Faster Now?Hector Serrano says a Meta ad at Wispr Flow's spend is often finished once it has spent about $100,000, and that can take a month or just two or three weeks.
  10. Why Do Unknown Creators Beat Influencers in Ads?Hector Serrano says a creator with almost no following is often a better ad than a famous influencer.
  11. Why Are the Best Marketers Allergic to AI?Hector Serrano says the best marketers are allergic to AI because the ad a person actually sees should still be made by people.
  12. How Does a Founder's Story Make Paid Ads Cheaper?Hector Serrano says a founder who tells a compelling story makes paid ads cheaper.
  13. Why Does a Bad Thumbnail Hide a Great YouTube Video?Hector Serrano says the YouTube team matters more than the quality of the video.

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