Back to K.C. Irving: Competing with Giants, with Shane Parrish.
What Did Harrison McCain Learn From K.C. Irving?
Shane Parrish says Harrison McCain reduced what he learned from K.C. Irving to one sentence: don't ever be satisfied.
K.C.'s sons told their father McCain was one hell of a salesman, and K.C. offered him a job. McCain named his price, $10,000 and a big car, and K.C. gave him both. K.C. rarely gave senior people direct orders. Over lunch he would mention that a certain account would fit with Irving's plans, and McCain heard that as get out there and get the account. One large account took 18 months to win. McCain called expecting congratulations. K.C. asked whether he had gotten the lubricating grease business as well. The grease amounted to only about 4% of the total business. McCain had won the other 96, and K.C. wanted to know about the 4% that he had missed.
McCain never forgot that moment. He later left Irving and built McCain Foods into a giant of its own, and he kept talking about K.C. as one of the great influences of his career. He compared K.C. to the conductor of an orchestra. K.C. trusted you to play your own instrument, but he expected you to play to the tempo he was setting.