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Back to How Vercel Is Rethinking Go-to-Market With AI | COO Jeanne Grosser, with Jeanne Grosser.

Why Does Jeanne Grosser Want the Smallest Team?

Jeanne Grosser thinks one human can do a job that now takes a team, when the work is the right version of the content and AI is applied to it. Her goal for a leader is the highest performing team with the least amount of people.

She was talking today with a woman who runs a team and would join as an individual contributor. If the woman does the job right, a team will never be hired under her. A lot of people still value themselves as leaders by empire building, the claim of running a 500 person org or a 1,000 person org. She thinks they will have to value actual output instead, revenue and impact, and treat people as an input. People may start asking for the head count to revenue ratio rather than whether someone managed a thousand person org. To her, the shift might be a healthier outcome.

A new leader came after two weeks wanting to push more. The question was whether she needed a push or could push herself, and she said the drive comes from within. The prompt was to be the highest performing team with the least amount of people. Hiring a million people is the easier version of pushing.

Transcript

How Vercel Is Rethinking Go-to-Market With AI | COO Jeanne Grosser ·

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More from this episode

  1. Did Vercel Have Enterprise Product Market Fit?Jeanne Grosser says Vercel did not have full enterprise product market fit when she joined, even though her first view was that the product was ready and the…
  2. Should a New Sales Leader Trust a Founder's Number?Joubin Mirzadegan says a new sales leader who takes a founder's number without knowing the data will get fired in a quarter.
  3. Why Did Vercel Hire a Marketing Chief First?Jeanne Grosser made the marketing chief her first leadership hire at Vercel because the lead to revenue model showed the company was not creating enough…
  4. Why Did Vercel Change Sales So Early?Jeanne Grosser changed Vercel's sales team four and a half months after she arrived, a little faster than she naturally would have, because at six months the…
  5. What Did Jeanne Grosser Want to Be at Vercel?Jeanne Grosser wanted to be number two at Vercel, a strong right hand to a technical founder. So far she has not totally wanted to be a CEO.
  6. How Does Jeanne Grosser Sort Founder Feedback?Jeanne Grosser sorts a founder's small complaints by looking for a repeat pattern.
  7. Will Jeanne Grosser Always Grow Lean?Jeanne Grosser will probably always stay on the leaner side of grow as fast as you can.
  8. How Does Vercel Keep Support Lean With Agents?Jeanne Grosser says an agent resolves 91 percent of Vercel support volume, so support runs far leaner than it did at Stripe.

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